consolidated communication internet uptime

#Consolidated communication internet uptime full

An outage is never convenient, and managers face the challenge of resolving it quickly.

Stress and chaos: Let’s be honest, it’s disorienting to not have internet access.

No retail store wants to say to its customers: “Sorry, cash only.” When the internet goes out, the loss of basic functionality can erode customer trust or tarnish your reputation. Your frontline staff typically needs the internet to process reservations, make transactions, access patient files, see appointment schedules, or provide basic assistance.

Customer service failure: While your team can still be cordial to customers while the internet is out, they may not be able to perform any assistance services.

That’s a significant impact, and in circumstances where you need a service visit from Time Warner or another internet provider, your internet could be down for much longer than a day.

#Consolidated communication internet uptime full

So if your internet is out for a full day, the average business loss could be $68,640. For small businesses, one estimate found that the average cost per hour of downtime is $8,580.

Financial loss: The business disruption results in a financial loss from both missed sales and reduced output.

In the case of many knowledge workers, no internet access means productivity comes to a halt altogether.

Loss of productivity: When your internet connection goes down, workers may be unable to perform their jobs as they typically do, slowing down productivity.

Here are the four potential outcomes that happen when your business loses its internet connection: Without a backup internet connection, an outage can mean you’re completely disconnected. Staying connected to the internet is important because so many aspects of your business rely on it.

What happens when your business internet goes down? Let’s take a deep dive into why your business needs backup internet and what to consider to achieve maximum uptime.

In today’s digitally connected world, there’s surprisingly little that doesn’t use the internet. You may need the internet for inventory management, access to finance apps and payroll systems.įrom small businesses to enterprises, internet access is essential. Your small business cash register may need an internet connection to make sales. It may be powering your VoIP phone system, credit card terminals or employee time clocks. Your business internet connection gives you access to information, emails, communication apps, cloud files and social media. How much does your business rely on the internet? Start tallying up the critical operations that require digital connectivity, and you’ll get a clear picture of why your business needs backup internet.